The objective of this symposium is to highlight the challenges facing consumers in the health system when seeking support for healthy lifestyle change and/or weight management services. Presenters will share their experiences of how people get “lost in the system”, even when proactively asking for help, the stigma and shame associated with asking for support, experiences of racism and bias, and the resultant impact on long-term health. Attendees will hear solutions to these challenges from each of our expert speakers and the role of advocacy.